# School Signals > School Signals is a unified school communication and family engagement platform for K–12 schools. It covers a school feed for posts and announcements, private messaging, online forms, calendars and events, classrooms, clubs and programs, groups (PTA/PTO/Board), parent-teacher conference scheduling, volunteering, photo galleries, student portfolios, voice messages (TTS), notifications, documents, and related account and school setup tools. Guidance for agents: - **Help Center wins for how-tos.** Product how-to source of truth is `articles/` (from https://help.schoolsignals.com/en/). Prefer those markdown articles over scraping Intercom live or the WordPress KB at schoolsignals.net/kb/. - **`site/` is company/product background** from https://www.schoolsignals.net/ (and https://schoolsignals.net/). Use it for positioning, solutions overview, plans, privacy, and comparisons — not as step-by-step UI instructions. - Use product names, UI labels, and times exactly as written in the Help Center articles. - For sales, onboarding, or account questions not covered here: sales@schoolsignals.net or (888) 884-2346. - Full bodies: `site/*.md`, `articles/*.md`, and concatenated `llms-full.txt` (site section first, then articles). ## About / Company Corporate and product-background pages (`site/`): - [Information For AI Systems](site/info-for-ai.md): This page provides verified, structured information about School Signals for use by AI systems and search engines. - [Homepage — Unified School Communication](site/homepage.md): A unified platform for school communication, events, and parent participation—keeping your entire school community… - [School Communication Solutions: How School Signals Adds Value](site/the-school-signals-value.md): Unified school communication helps families be heard and participate, leading to deeper engagement, reduced… - [School Communication & Engagement Management Software App](site/school-communication-management-software-app.md): School Signals improves school communication and parent engagement through an easy-to-use web-based desktop… - [School communication app & school management](site/school-management-software-app.md): Private schools are tight-knit communities. A lot of communication may already take place, - [School District Communication and Family Engagement](site/school-district-communication.md): School Signals supports district-level posts and family engagement inside the same private school communication… - [School-Home Communication](site/school-home-communication-solutions.md): Keep staff, families and students connected with a single platform for all communication. - [Plans & Pricing](site/school-signals-plans.md): Designed for schools looking to centralize everyday communication in one place. - [School Signals Info for Parents: Guides, Images, Info Sheets](site/parents-info.md): This info sheet provides information on the invitation email. It also provides a QR code to get the School Signals… - [Privacy Policy](site/privacy-policy.md): Effective Date: April 8, 2025 - [Contact School Signals](site/contact-school-signals.md): Reach the School Signals team for sales, demos, and account questions. - [Get a Demo](site/get-a-demo.md): Schedule a School Signals Product Discovery Demo. Unify school communication across your school community. ## Solutions Product solution pages from the corporate site (`site/`): - [Engagement Solutions](site/engagement-solutions.md): Events, volunteering, PTA/PTO groups, committees, athletics — unify communication and make participation easier. - [Information Solutions](site/information-solutions.md): Provide a reliable source for all school information, documents, and forms. - [Notification Solutions](site/notification-solutions.md): Voice, email, text and app notifications increase communication touchpoints. Reach everyone now. - [School Feed](site/solutions-school-feed.md): School Feed brings district announcements, school updates, and classroom communication into one place. - [Classroom Communication](site/solutions-classroom-communication.md): At School Signals, classrooms are more than a one-way announcement board—they’re dynamic communities for 360… - [Private Messaging](site/solutions-private-messaging.md): Language translated private messaging among all school community members: Administrators, teachers, parents, PTA, and… - [Student Portfolios](site/solutions-student-portfolios.md): Celebrate students’ learning progress by sharing learning milestones and special learning moments with parents. - [Student Accounts (13+)](site/solutions-student-accounts.md): From classroom communication to messaging with coaches, students (13 and older) stay informed. - [AI Communication Tools](site/solutions-ai-communication.md): AI helps you create posts, monitor community, and provide translated communication. - [Critical Alerts](site/solutions-critical-alerts.md): Emergency communication delivered with Critical Alerts - [Automated Notifications](site/solutions-automated-notifications.md): Share district, school and classroom updates by email and app notifications. Elevate priority messages with text and… - [Multilingual Voice Messages](site/solutions-voice-messages.md): TEXT-TO-SPEECH VOICE MESSAGES (TTS) - [Communication Scheduling](site/solutions-communication-scheduling.md): Coordinate communication to inform and engage in an organized way. - [Parent-Teacher Conferences](site/solutions-parent-teacher-conferences.md): PARENT-TEACHER CONFERENCE SCHEDULER - [Events with RSVP](site/solutions-events-rsvp.md): No more scattered announcements for district, school-wide, classroom, PTA/PTO, and after-school events. Bring all… - [School Calendar](site/solutions-school-calendar.md): Keep the school community on track with important dates. - [Volunteering](site/solutions-volunteering.md): Volunteering becomes easier when parents can sign up to all opportunities in one reliable place. - [Athletics & After-School Clubs](site/solutions-athletics-clubs.md): After-School Program Communication - [PTA & Groups](site/solutions-pta-groups.md): PTA / PTO / PARENT GROUPS - [Galleries & Media](site/solutions-galleries-media.md): Live your school’s mission by showcasing your active and engaged school community. - [Pages](site/solutions-pages.md): Pages are a dedicated space where important school and district information remains highlighted over time. - [Documents](site/solutions-documents.md): SCHOOL DOCUMENT MANAGEMENT - [Online Forms](site/solutions-online-forms.md): With School Signals, your online forms become part of your broader communication system, from publishing and… - [Staff & Parent Directory](site/solutions-directory.md): Connect with staff and parents with just a few clicks while respecting member’s privacy preferences. - [School Signals App](site/solutions-school-signals-app.md): The School Signals app is a comprehensive platform, not a silo, encompassing all system features. - [Our Solutions Overview](site/solutions-overview.md): Engage your community and keep everyone on the same page. The School Feed is an engaging social forum to announce,… ## Login & Getting Access - [How do I change my password?](articles/16171961-how-do-i-change-my-password.md): If you are logged in and want to update your password, go to My Account > Security. - [How do I enable Two-Factor Authentication?](articles/12333268-how-do-i-enable-two-factor-authentication.md): 1. Login to School Signals using the desktop. Have your mobile phone ready. - [How do I get my login credentials?](articles/11397260-how-do-i-get-my-login-credentials.md): Parents and teachers receive an Invitation email from the school. The invitation is sent by a school administrator.… - [How do I log in the first time using the Invitation Email?](articles/14659443-how-do-i-log-in-the-first-time-using-the-invitation-email.md): You will receive an invitation email from School Signals. - [I'm a parent. How do I register?](articles/11397278-i-m-a-parent-how-do-i-register.md): If you have not received an invitation email, you can contact your school and ask them to sent you an invite. Another… - [I'm concerned I will get too many notifications.](articles/12814676-i-m-concerned-i-will-get-too-many-notifications.md): In My Account > Notifications, you can set your email notifications to Daily. You’ll receive one summary email each… - [I've forgotten my Username / Password](articles/11397314-i-ve-forgotten-my-username-password.md): Your username is your email. If you've forgotten your password, reset it here: - [I’m a parent. How can I communicate with teachers using School Signals?](articles/16543054-i-m-a-parent-how-can-i-communicate-with-teachers-using-school-signals.md): Your school might have private messaging turned on. To check, open the School Directory, choose Teachers, and click on… ## Setup & Onboarding - [Blackbaud Integration — Customer Steps](articles/15794056-blackbaud-integration-customer-steps.md): ![](https://downloads.intercomcdn.com/i/o/tpftg6jc/2516340431/345359aa20c3ee8ca5e5ead4e205/school-signals-blackbaud.jpg… - [Can I make posts to a Demo school?](articles/12671237-can-i-make-posts-to-a-demo-school.md): Yes! The demo school is a private space for you test out different features. Feel free to make posts, create events,… - [Can I send the invitation in Spanish?](articles/16498021-can-i-send-the-invitation-in-spanish.md): Yes. On the parent account's edit page, go the Language setting. It is a drop-down, located above the Additional User… - [Can I use the platform without adding any student data?](articles/12718026-can-i-use-the-platform-without-adding-any-student-data.md): Yes, you can. If your school intends to use School Signals for school-wide communication, internal staff or teacher… - [Can we test notifications while the school is in setup mode/status?](articles/16139973-can-we-test-notifications-while-the-school-is-in-setup-mode-status.md): Yes. While your school is in Setup mode, you can test the platform and notifications (email, text, app push) before… - [Demo School: Why aren't all parent accounts "active" in my Demo school?](articles/11669076-demo-school-why-aren-t-all-parent-accounts-active-in-my-demo-school.md): The Demo school is designed to provide a real-life representation of what your school might look like. A parent… - [Do the accounts sync (talk to SIS) automatically nightly or weekly?](articles/16498141-do-the-accounts-sync-talk-to-sis-automatically-nightly-or-weekly.md): Accounts data does not sync/import automatically nightly or weekly. If you make changes to the data on the SIS side,… - [FACTS Integration — Customer Steps](articles/15834365-facts-integration-customer-steps.md): ![](https://downloads.intercomcdn.com/i/o/tpftg6jc/2573946984/1b06a4ee70eca511af2b4ce3afd0/school-signals-FACTS.jpg?exp… - [Getting Started: Your Journey from Demo to Launch](articles/11113903-getting-started-your-journey-from-demo-to-launch.md): Welcome to School Signals! This step-by-step guide outlines your journey from creating your free trial account to… - [How can I test voice messages?](articles/13793219-how-can-i-test-voice-messages.md): Voice message sending works in launched schools only. - [How do I "bulk" invite parents, teachers and students (over 13) to join the network?](articles/11390893-how-do-i-bulk-invite-parents-teachers-and-students-over-13-to-join-the-network.md): Note: Student accounts are an optional feature. Contact School Signals if you want to enable student accounts. - [How do I change the billing cycle?](articles/12713974-how-do-i-change-the-billing-cycle.md): Your Billing Dashboard is set to the billing cycle selected when your trial account was created. You can update this… - [How do I check how the system works for different users?](articles/11483167-how-do-i-check-how-the-system-works-for-different-users.md): School Signals has several user types. When you sign up for a free trial, you will get immediate access to a demo… - [How do I invite a teacher, student or parent to the platform?](articles/16168399-how-do-i-invite-a-teacher-student-or-parent-to-the-platform.md): You have three ways to invite a teacher, parent or a student: - [How do I make a payment for my subscription?](articles/12714091-how-do-i-make-a-payment-for-my-subscription.md): After you subscribe, your billing account will integrate with our payment processor, Stripe. - [How do I resolve a parent registration?](articles/11500194-how-do-i-resolve-a-parent-registration.md): In case the parent has not received their invitation email, they may register with School Signals at… - [How do I subscribe my school?](articles/12720964-how-do-i-subscribe-my-school.md): Start by creating an account at . - [How should we roll out School Signals to our school community?](articles/16599843-how-should-we-roll-out-school-signals-to-our-school-community.md): After subscribing to School Signals, one of the most important early steps is getting your staff aligned on how your… - [I don't want to add/import parent accounts. Can parents just register?](articles/12713834-i-don-t-want-to-add-import-parent-accounts-can-parents-just-register.md): Parents can self-register if you do not want to create accounts for them, or if the email for an account is missing.… - [Is the School Signals app for all users?](articles/10216701-is-the-school-signals-app-for-all-users.md): Yes. When the user logs in, the School Signals app is configured to allow access to all features relevant to the… - [Leaving Students & Parents: How to Handle Their Accounts](articles/16547491-leaving-students-parents-how-to-handle-their-accounts.md): When you mark the student as "left the school," the student's parents who are related to the student continue to have… - [PowerSchool Integration — Customer Steps](articles/12134090-powerschool-integration-customer-steps.md): PowerSchool integration with School Signals lets schools sync student, parent, and teacher data automatically. - [Preparing for a New School Year in School Signals](articles/15180540-preparing-for-a-new-school-year-in-school-signals.md): If your school’s teacher, student, or parent data is managed through file import or API sync, contact School Signals… - [What if the link in the invitation email has expired?](articles/11101632-what-if-the-link-in-the-invitation-email-has-expired.md): The Set Password link in the invitation email is valid for 24 hours. If it expires, the user will be redirected to the… - [What is the difference between a demo school and a real school?](articles/11669285-what-is-the-difference-between-a-demo-school-and-a-real-school.md): A demo school is created when you sign up for a free trial. The demo school is designed to let you test how the School… - [When do I have to pay?](articles/12714115-when-do-i-have-to-pay.md): If you've just signed up for a demo account, no payment is due. - [Why does School Signals require parent consent for communication?](articles/13798078-why-does-school-signals-require-parent-consent-for-communication.md): ​School Signals believes families must have a clear and active role in how they receive school communication. - [Why is it recommended to add student data?](articles/11675568-why-is-it-recommended-to-add-student-data.md): If your school is not importing accounts from an SIS system, you can still manually add users to School Signals. ## Admin, Teacher & Staff Accounts - [Can I combine a School Admin and a Teacher Account?](articles/16837181-can-i-combine-a-school-admin-and-a-teacher-account.md): School Signals allows the same user to have both a Teacher/Staff account and School Admin rights using the same email… - [Can I convert an account from a parent account to a teacher account?](articles/16177623-can-i-convert-an-account-from-a-parent-account-to-a-teacher-account.md): There may be times when a user has a parent account and becomes a teacher in the school the following year. - [Can parents and teachers use one login to access multiple schools on the platform?](articles/10159421-can-parents-and-teachers-use-one-login-to-access-multiple-schools-on-the-platform.md): A parent may have students in more than one school that use the School Signals app platform. - [How do I add a District Admin account?](articles/15832640-how-do-i-add-a-district-admin-account.md): To add District Admins, you must be an Account Admin or District Admin. These users have system administration access… - [How do I add a School Admin?](articles/16139788-how-do-i-add-a-school-admin.md): To add a School Admin, go to the school's School Admins page and click the button +Add School Admin. - [How do I add an account for a teacher?](articles/12670243-how-do-i-add-an-account-for-a-teacher.md): - Go to Admin > Profiles & Accounts > Teachers. - [How do I give a School Admin access to multiple schools?](articles/16831697-how-do-i-give-a-school-admin-access-to-multiple-schools.md): Effective on Sept 7, 2026: - [How do Teacher accounts compare to School Admin accounts?](articles/12670278-how-do-teacher-accounts-compare-to-school-admin-accounts.md): Teacher accounts have access to many features on the platform, but certain management actions are reserved for School… - [I'm a School Admin. Can I use the same email for my Teacher Account?](articles/16381625-i-m-a-school-admin-can-i-use-the-same-email-for-my-teacher-account.md): Yes, you can create yourself a teacher account using your School Admin email. - [What account type should I choose for a visiting club/program instructor?](articles/16177728-what-account-type-should-i-choose-for-a-visiting-club-program-instructor.md): Give that user a Community User account. When creating a club/program page, add that user as the admin for the… - [What are the different status options for user accounts?](articles/11101614-what-are-the-different-status-options-for-user-accounts.md): Pending: The account is in the School Signals system but the invitation email has not been sent to the user. - [What are the user rights of a Community User?](articles/12668342-what-are-the-user-rights-of-a-community-user.md): Community User accounts are intended for members of the school community who are not students, parents, teachers, or… - [What are the user types in the School Signals system?](articles/10216525-what-are-the-user-types-in-the-school-signals-system.md): The School Signals has several user types and additional admin rights per feature. - [What can Teacher account users do?](articles/12671252-what-can-teacher-account-users-do.md): Teachers have limited administrative rights to the features most relevant to them. If a teacher needs more rights,… - [What happens to the Classroom if I delete its primary teacher account?](articles/16578554-what-happens-to-the-classroom-if-i-delete-its-primary-teacher-account.md): - The Classroom remains in the system, and its member lists are not affected. - [Which account to choose for the user?](articles/12702144-which-account-to-choose-for-the-user.md): When adding new users, choose the account type that best matches what they need to do in the system. - [Who can access admin's draft content?](articles/13704313-who-can-access-admin-s-draft-content.md): Draft access depends on the type of content and the roles your school assigns. ## Parent Accounts - [Can I export parent accounts data?](articles/16837501-can-i-export-parent-accounts-data.md): 🖥️ Excel export is for desktop use only. - [Can parent use a single login to access multiple schools?](articles/12668084-can-parent-use-a-single-login-to-access-multiple-schools.md): Yes. Parents with children in more than one school using School Signals use a single login. Their account is shared… - [Do parents need to activate their account before I can send messages?](articles/13793199-do-parents-need-to-activate-their-account-before-i-can-send-messages.md): Parents who have not activated their account receive: - [How can I check if the parent account has admin rights?](articles/12651097-how-can-i-check-if-the-parent-account-has-admin-rights.md): You can filter parent accounts by Accounts with admin rights. This will pull the accounts that have admins rights… - [How do I change parent's language?](articles/13891319-how-do-i-change-parent-s-language.md): Go to Admin > Parent Accounts. - [How do I create a Parent Account?](articles/15409695-how-do-i-create-a-parent-account.md): To add a parent account as a School Admin: - [How do I give parent account additional admin rights?](articles/11518150-how-do-i-give-parent-account-additional-admin-rights.md): School Admin can give a parent user one or all of the following rights: - [How do I reset parent's password?](articles/12667411-how-do-i-reset-parent-s-password.md): As a School Admin, you can send the user a reset password link. Go to the particular account's management menu, and… - [What are the Status options in Parent Accounts?](articles/16837473-what-are-the-status-options-in-parent-accounts.md): Pending: The account is in the School Signals system but the invitation email has not been sent to the parent. Before… ## Student Accounts - [Can permissions be changed for an individual student?](articles/15965942-can-permissions-be-changed-for-an-individual-student.md): You can block an individual student from making posts or sending chat messages. From the student account’s management… - [Can students access Documents and Pages?](articles/15966561-can-students-access-documents-and-pages.md): Yes, students can access school documents and pages that are available for school-wide use, their grade level, group,… - [Can students join a club or program independently, and are their parents added as well?](articles/15966123-can-students-join-a-club-or-program-independently-and-are-their-parents-added-as-well.md): Students can join the club or program independently if the setting to allow independent joining is toggled on for the… - [Do permission changes apply to existing student accounts?](articles/15965945-do-permission-changes-apply-to-existing-student-accounts.md): Permission changes apply to all student accounts at the school, including existing accounts. - [How do I create a student account and invite the student to activate it?](articles/15965837-how-do-i-create-a-student-account-and-invite-the-student-to-activate-it.md): Go to Students > Add/Edit Student. Scroll to the bottom of the page. - [How do I resend an invitation to a student?](articles/15965895-how-do-i-resend-an-invitation-to-a-student.md): To resend an invitation, identify the account. Go to the account’s management menu and select Send Invitation Email.… - [School Directory and Student Privacy](articles/15966579-school-directory-and-student-privacy.md): Whether students are included in the School Directory is controlled in Student Access settings. - [Student Access to the Student Portfolio](articles/15966388-student-access-to-the-student-portfolio.md): Yes, students with accounts can view their own portfolio. - [Student User Rights to Photo Galleries](articles/15966371-student-user-rights-to-photo-galleries.md): Yes, students can view photo galleries. - [Students Access to Calendar and Events](articles/15966354-students-access-to-calendar-and-events.md): Yes, students can view the school calendar and events. - [Students and Chat Messaging](articles/15966301-students-and-chat-messaging.md): Students can use chat messaging if enabled in the Student Access page. By default, chatting is allowed, but requires… - [Students and Notifications](articles/15966619-students-and-notifications.md): Students receive the same notifications as parents, based on the communications and announcements made available to… - [Students and Online Forms](articles/15966399-students-and-online-forms.md): Students with student accounts can complete the School Signals online forms when the form is set for students. To… - [What account information can students update?](articles/15965886-what-account-information-can-students-update.md): Students can update their name, email address, or profile picture. The updated email becomes their login username. The… - [What are student accounts intended for?](articles/15965815-what-are-student-accounts-intended-for.md): Student accounts are an optional feature in School Signals. The feature is activated upon request by the school. Once… - [What can students see and do in classrooms they belong to?](articles/15966048-what-can-students-see-and-do-in-classrooms-they-belong-to.md): Students can see all content posted in the classroom, except for Volunteering, a feature intended for parents only,… - [What can students see and do in clubs and programs they belong to?](articles/15966094-what-can-students-see-and-do-in-clubs-and-programs-they-belong-to.md): Students can view information, the schedule, club calendar, club events, club documents, club online forms, and the… - [What can students see and do on the School Feed?](articles/15965961-what-can-students-see-and-do-on-the-school-feed.md): Students can always view the School Feed. They can see school-wide posts, posts intended for their grade level, and… - [What does the invitation email look like?](articles/15965967-what-does-the-invitation-email-look-like.md): Students receive an invitation email from SchoolSignals.com. The email is titled as "Welcome to School Signals for… - [What happens when a student is removed from a classroom?](articles/15966088-what-happens-when-a-student-is-removed-from-a-classroom.md): The student can no longer access the classroom. They cannot see earlier posts, even if they made them. - [What information is required for a student account?](articles/15965883-what-information-is-required-for-a-student-account.md): Required fields for the student account are name and email. The student entry also needs the date of birth so School… - [Where do School Admins manage student permissions?](articles/15965928-where-do-school-admins-manage-student-permissions.md): From the School Feed, go to: - [Which permissions are available for Student Accounts?](articles/15965934-which-permissions-are-available-for-student-accounts.md): The following settings are available in the Student Access settings page: ## Chat Messaging - [Can I add several pictures to a single message?](articles/11154366-can-i-add-several-pictures-to-a-single-message.md): Yes, go ahead! You do not need to select and send pictures one at a time. Just select the pictures from your photo… - [Can I delete a chat thread?](articles/10044066-can-i-delete-a-chat-thread.md): If you started the chat thread, you are considered the organizer of the chat thread. Therefore, you have the right to… - [Can I send a chat message to a parent or teacher who is not in School Signals?](articles/11154326-can-i-send-a-chat-message-to-a-parent-or-teacher-who-is-not-in-school-signals.md): The chat messaging is intended only for those teachers and parents who have an account in School Signals and who have… - [Can parents message in a group chat?](articles/14675499-can-parents-message-in-a-group-chat.md): School Admins can adjust the user rights for the chat. They can: - [Can school admins see my chat thread?](articles/10048994-can-school-admins-see-my-chat-thread.md): School Admins can have access to all chats. Therefore, limit your chat topics to sharing school information. The role… - [How am I notified on Chat Messages?](articles/10046209-how-am-i-notified-on-chat-messages.md): In the chat bubble icon on the top right of your screen, a number indicates that you have unread messages. - [How do I access the chat?](articles/10043395-how-do-i-access-the-chat.md): Click the chat bubble icon on the top right of your screen. The icon includes a number indicator if you have unread… - [How do I leave a reaction to a chat comment/message?](articles/10044485-how-do-i-leave-a-reaction-to-a-chat-comment-message.md): Click the white smiley emoji. This opens up three options: a heart, a smiling face, and a thumb up. Select the… - [How do I moderate the private messages (chat)?](articles/10106641-how-do-i-moderate-the-private-messages-chat.md): As a School Admin, you can access all chats - even those that are not reported. Therefore, parents are advised to… - [How do I mute a chat thread from notifications?](articles/10048065-how-do-i-mute-a-chat-thread-from-notifications.md): To stop receiving notifications on a particular thread, click the chat's "i" icon and select Mute notifications. - [How do I remove a user from the chat thread?](articles/10106708-how-do-i-remove-a-user-from-the-chat-thread.md): As a School Admin, you can remove a user from the chat thread. First, pull up the list of chat members in the thread.… - [How do I set communication rights for the chat?](articles/16099923-how-do-i-set-communication-rights-for-the-chat.md): You have many options for chat configurations. - [How do I start a new chat?](articles/10046086-how-do-i-start-a-new-chat.md): Click the speak bubble icon on the top right of your screen. Click the New Chat button to start a new chat. - [I don't know the person's full name. How do I find the person who I want to send a message to?](articles/11154289-i-don-t-know-the-person-s-full-name-how-do-i-find-the-person-who-i-want-to-send-a-message-to.md): If you are unsure about the person's full name, the School Directory is a good place to begin. - [I don't want to receive chat messages. How do I stop messages?](articles/9989889-i-don-t-want-to-receive-chat-messages-how-do-i-stop-messages.md): You can stop community members from sending you chat messages. This removes the 'Message ' button from your profile… ## School Feed - [Bold and Italic Formatting](articles/16857281-bold-and-italic-formatting.md): ![](https://downloads.intercomcdn.com/i/o/tpftg6jc/2656846830/72b641d9a4427baed08573628d8e/Screenshot+2026-09-07+at+921… - [Can I edit the date and time of the scheduled post after I've scheduled it?](articles/10149315-can-i-edit-the-date-and-time-of-the-scheduled-post-after-i-ve-scheduled-it.md): Yes. Go to School Feed > Feed Mgmt > My Scheduled Posts. - [Can I hide a post?](articles/9963478-can-i-hide-a-post.md): As a School Admin, you can hide a post. - [Can I repost a post?](articles/15049022-can-i-repost-a-post.md): As a school admin, you can re-publish a post in your name. Go to the post's three-dot menu and select Repost to Feed. - [How can I filter the School Feed for specific audiences or information?](articles/10160882-how-can-i-filter-the-school-feed-for-specific-audiences-or-information.md): Go to the School Feed. - [How do I access or edit my scheduled posts?](articles/10149188-how-do-i-access-or-edit-my-scheduled-posts.md): Go to School Feed > Feed Mgmt > My Scheduled Posts. - [How do I add video?](articles/11405633-how-do-i-add-video.md): We recommend using the most accessible video format, MP4. Note that parents may be restricted from adding videos.… - [How do I check which parents have opted for text or voice messages?](articles/16831986-how-do-i-check-which-parents-have-opted-for-text-or-voice-messages.md): To receive text and/or voice notifications for non-critical Priority Posts, parents must: - [How do I comment a post?](articles/9762645-how-do-i-comment-a-post.md): Type in your comment in the Add a comment… interface, which is below the post. Then, click the green circle button… - [How do I delete a post?](articles/9762635-how-do-i-delete-a-post.md): Go to the post’s three-dot menu and click Delete. - [How do I edit a post?](articles/10023176-how-do-i-edit-a-post.md): Go to the post’s three-dot menu and click Edit. - [How do I locate classroom posts?](articles/10160889-how-do-i-locate-classroom-posts.md): Go to the School Feed. - [How do I make a Critical Alert?](articles/11438553-how-do-i-make-a-critical-alert.md): School Admins can make critical alerts in School Signals. Go to the school's School Feed and click the Critical Alert… - [How do I make a district post?](articles/13557188-how-do-i-make-a-district-post.md): District Admins have the rights to make district posts and access to the related user interfaces. - [How do I make a post?](articles/9477473-how-do-i-make-a-post.md): - Admins and teacher can schedule posts. - [How do I make a post? (for parents)](articles/10101277-how-do-i-make-a-post-for-parents.md): On desktop, go to the School Feed. - [How do I pin a post?](articles/9764059-how-do-i-pin-a-post.md): The pin of the post feature is designed to bring attention to high-importance posts. - [How do I report a post?](articles/9764047-how-do-i-report-a-post.md): Go to the post’s three-dot menu and click Report post. The three-dot menu is located in the upper right corner of the… - [How do I review and process a reported post?](articles/13179733-how-do-i-review-and-process-a-reported-post.md): The AI guardrails detect inappropriate content and remove it from the feed. Learn more. Additionally, users can report… - [How do I save a post?](articles/14462569-how-do-i-save-a-post.md): You can save a post to your Saved Posts folder. Use saved posts to get quick access to posts that are important to you. - [How do I schedule a post?](articles/10149178-how-do-i-schedule-a-post.md): School Admins and teachers in the system can schedule posts. - [How do I see all posts made by the user?](articles/12675727-how-do-i-see-all-posts-made-by-the-user.md): If a user has posted to the School Feed, you can access all this user's posts from the School Feed. This works for… - [How do I set parents posting rights for the School Feed?](articles/9764115-how-do-i-set-parents-posting-rights-for-the-school-feed.md): As an admin you will set the posting user rights for parents/guardians. - [How do I set the AI Monitor to scan content?](articles/11471827-how-do-i-set-the-ai-monitor-to-scan-content.md): The School Signals AI Monitor, built with the AWS Bedrock Guardrails, scans the School Feed, Classroom Feeds and other… - [How do I use the AI Assistant?](articles/11634400-how-do-i-use-the-ai-assistant.md): Go to the Add Post user interface. - [How many pictures can I add to a Feed post?](articles/11405715-how-many-pictures-can-i-add-to-a-feed-post.md): You can add 10 pictures. Consider adding a Photo Gallery if you want to share more than 10 pictures. - [What are district posts?](articles/13353429-what-are-district-posts.md): School district admins can post important district news to all their schools or selected schools. District news and… - [What does "Follow post" do?](articles/10212165-what-does-follow-post-do.md): When you follow a post, you are notified about new comments in the notification bell. - [What is a Priority Post and how do I make it?](articles/16748047-what-is-a-priority-post-and-how-do-i-make-it.md): Users receive notifications about regular posts via email and app push notifications. A Priority Post can additionally… - [What is the Critical Alert feature?](articles/11438549-what-is-the-critical-alert-feature.md): Critical Alert is a school communication feature that sends emergency notifications to the school community. Examples… ## Notifications - [A parent says they are not receiving notifications. What should I check?](articles/16578888-a-parent-says-they-are-not-receiving-notifications-what-should-i-check.md): Go to Admin > Parent Accounts, find the parent, and confirm that they are connected to a student who is currently… - [Can I notify inactive accounts?](articles/12466932-can-i-notify-inactive-accounts.md): School Admins can enable School and Classroom Feed notifications for inactive accounts. The notification goes to all… - [How are user notified about the content they follow?](articles/10814257-how-are-user-notified-about-the-content-they-follow.md): Users can follow School Feed posts, Galleries, Events, or Volunteer opportunities to receive updates. - [Parent Notifications: How does the platform notify parents?](articles/10795894-parent-notifications-how-does-the-platform-notify-parents.md): Parents receive notifications by email and app push on standard posts and communication. - [School Admin Notifications: How does the School Signals system notify School Admins?](articles/10813515-school-admin-notifications-how-does-the-school-signals-system-notify-school-admins.md): Admins receive a daily email at 7:30 AM that details new activity on the platform. Specifically, the admin is informed… - [Teacher Notifications: How does the School Signals system notify teachers?](articles/10813781-teacher-notifications-how-does-the-school-signals-system-notify-teachers.md): Teachers receive notifications through email, text messages, app push notifications, and system notifications via the… - [What email address are the notifications sent from?](articles/11165901-what-email-address-are-the-notifications-sent-from.md): ALL outgoing emails are sent from noreply@schoolsignals.com with the name School Signals. - [What time are 'daily' and 'weekly' notifications sent?](articles/10104587-what-time-are-daily-and-weekly-notifications-sent.md): Daily email notifications go out at 7:30 AM, the user's local time. - [Why am I not receiving push notifications?](articles/14659409-why-am-i-not-receiving-push-notifications.md): If you’re not receiving push notifications, check the most common causes first: ## Voice Messages (TTS) - [Do I need to make a recording to send a voice message?](articles/13464779-do-i-need-to-make-a-recording-to-send-a-voice-message.md): No. Voice messages are generated using Text-to-Speech (TTS) technology. - [Do I write a separate message for the voice message?](articles/13464741-do-i-write-a-separate-message-for-the-voice-message.md): No. It is the same message for all voice messages including language translated messages. Your posts's or alert's… - [How do I send a voice message?](articles/13464708-how-do-i-send-a-voice-message.md): Voice messages are created in the same interface where you add a post or a critical alert. - [What are voice messages in School Signals?](articles/13464697-what-are-voice-messages-in-school-signals.md): Voice messages are automated phone calls created from the text of a post or alert. When a message is sent as a voice… - [What do parents need to do to receive voice messages?](articles/13464908-what-do-parents-need-to-do-to-receive-voice-messages.md): To receive voice messages, parents need to: - [What do the voice messages sound like?](articles/13488432-what-do-the-voice-messages-sound-like.md): School Signals uses high-quality AI voices provided by Twilio’s Text-to-Speech service. Listen to some sample… - [What number does the voice message come from?](articles/13464756-what-number-does-the-voice-message-come-from.md): The voice message comes from the School Signals number, 888-884-2346 - [When should I use a voice message instead of a standard post?](articles/13464701-when-should-i-use-a-voice-message-instead-of-a-standard-post.md): Voice messages are best used when an update needs extra visibility, and families may not see a post, email, or app… - [Why is phone number verification required by a parent?](articles/13464894-why-is-phone-number-verification-required-by-a-parent.md): Schools are required to comply with U.S. laws governing automated phone calls and text messages. The primary law is… ## Student Portfolios - [Can I archive a portfolio entry?](articles/15526856-can-i-archive-a-portfolio-entry.md): You can hide a portfolio entry if you no longer wish to show it to parents. - [How do I add a student portfolio?](articles/15526779-how-do-i-add-a-student-portfolio.md): - Go to the Student Portfolios page. - [How do parents find their child's student portfolio?](articles/15526986-how-do-parents-find-their-child-s-student-portfolio.md): When a student portfolio is made available to the student, a "Student Portfolios" menu link appears in the parent's… - [What are student portfolios?](articles/15526747-what-are-student-portfolios.md): Student Portfolios keep families up to date on their child’s learning progress by providing a window into real… - [Who can add student portfolios?](articles/15526838-who-can-add-student-portfolios.md): - School Admins can add student portfolios. ## Classrooms - [Can I access a previous year's Classroom?](articles/10497668-can-i-access-a-previous-year-s-classroom.md): You can see your classrooms from the past year unless they have been removed from the system by your School Admin. You… - [Can I leave the Classroom?](articles/10497664-can-i-leave-the-classroom.md): If you don't want to be a part of your child's classroom communication feature, you can: - [Can users access a previous year's Classroom?](articles/10497682-can-users-access-a-previous-year-s-classroom.md): School Admins may choose to keep past Classrooms available for reference. If not removed, applicable teachers and… - [How do I join a Classroom?](articles/10497662-how-do-i-join-a-classroom.md): When a School Admin or a teacher creates a classroom, parents whose children attend the class are automatically added… - [How do I add a banner image for my Classroom?](articles/10497684-how-do-i-add-a-banner-image-for-my-classroom.md): As a School Admin or teacher of the Classroom, you can add banner images to the Classroom's Info page. You can add… - [How do I add a Classroom?](articles/10519804-how-do-i-add-a-classroom.md): As a School Admin, you can add all Classrooms to School Signals. - [How do I add an online form to my Classroom?](articles/11634326-how-do-i-add-an-online-form-to-my-classroom.md): Go to the Classrooms page and click Forms. - [How do I add documents to my Classroom?](articles/11690282-how-do-i-add-documents-to-my-classroom.md): On your Classroom page, go to Documents > Documents Mgmt. - [How do I approve an application?](articles/10497685-how-do-i-approve-an-application.md): Classroom Admins can approve applications. - [How do I find Classroom documents?](articles/16577700-how-do-i-find-classroom-documents.md): Teachers can upload documents to a Classroom. - [How do I get the Classroom's QR code?](articles/11634942-how-do-i-get-the-classroom-s-qr-code.md): A Classroom Admin can access their classroom's QR code to provide a direct link to parents to access the classroom. - [How do I grant a parent admin rights to the Classroom?](articles/11525336-how-do-i-grant-a-parent-admin-rights-to-the-classroom.md): First, a School Admin needs to grant the parent Group Admin rights. Learn how to grant parent additional access rights. - [How do I set my profile for the Classroom Directory?](articles/10497666-how-do-i-set-my-profile-for-the-classroom-directory.md): If you have opted to have your profile visible in the School Directory, your name also appears in the Classroom's… - [How do I set notifications for the Classroom?](articles/11525361-how-do-i-set-notifications-for-the-classroom.md): On the Notifications page, find the Classrooms, Clubs and Groups section to manage your notification preferences. - [How do parents join Classrooms?](articles/10497673-how-do-parents-join-classrooms.md): When a School Admin or a teacher creates a classroom, parents whose children attend the class are automatically added… - [How does a parent or teacher set their profile to the Classroom Directory?](articles/10497675-how-does-a-parent-or-teacher-set-their-profile-to-the-classroom-directory.md): If the user has opted to have their profile visible in the School Directory, then this user's name also appears in the… - [What are Classrooms?](articles/10497661-what-are-classrooms.md): Classrooms are private spaces for teacher-parent communication. Parents are automatically added based on their child's… - [What are Classrooms?](articles/10497669-what-are-classrooms.md): Classrooms are especially useful for: - [What are the difference between a Classroom, Group and Programs features?](articles/10497672-what-are-the-difference-between-a-classroom-group-and-programs-features.md): Classrooms are for updates from teachers. Groups are for social and topic discussions, as well as for project work by… - [What if a parent does not want to be a Classroom member?](articles/10497674-what-if-a-parent-does-not-want-to-be-a-classroom-member.md): If a parent does not want to be a part of their child's classroom communication feature, they can: - [Who creates Classrooms?](articles/10497670-who-creates-classrooms.md): School Admins can create and manage Classrooms for each classroom teacher. ## Clubs & Programs - [Can students sign up?](articles/16754942-can-students-sign-up.md): Students can sign up to a club/program, if - [How are members notifified?](articles/12618526-how-are-members-notifified.md): Only members receive notifications. Parents must have their child signed up for the program to be notified of news and… - [How do I add a Program?](articles/12611386-how-do-i-add-a-program.md): Go to the Clubs & Programs page, and click the blue Add Program button. - [How do I add an account for the instructor who is not a school admin, teacher or parent?](articles/12666593-how-do-i-add-an-account-for-the-instructor-who-is-not-a-school-admin-teacher-or-parent.md): If this user does not have School Admin, Teacher or a Parent account, give the user a Community User account.… - [How do I create a parents-only chat group for parents of the club/program?](articles/14676228-how-do-i-create-a-parents-only-chat-group-for-parents-of-the-club-program.md): Clubs & Programs may have needs to discuss certain logistics among parents only, and not include admins and teachers… - [How do I delete or cancel a practice time?](articles/12612898-how-do-i-delete-or-cancel-a-practice-time.md): - Go to the Program Calendar, and click on the practice name & time. - [How do I find news and updates from the club/program?](articles/15350573-how-do-i-find-news-and-updates-from-the-club-program.md): First, make sure that you are a member of the club/program. (If you are not a member, click either Join or Apply,… - [How do I grant a program instructor access to more than one school?](articles/12613165-how-do-i-grant-a-program-instructor-access-to-more-than-one-school.md): An instructor who already has a Community User account for one school can also be added to another school. The… - [How do I grant Program Admin rights?](articles/12611389-how-do-i-grant-program-admin-rights.md): School Admins can edit any program. Teacher can edit the program they've created. Program Admins (indicated in the Add… - [How do I pay for the Club or Program?](articles/12671313-how-do-i-pay-for-the-club-or-program.md): Please contact the School Admin or Instructor with details on how and where to make your payment. School Signals does… - [How do I sign up my child?](articles/12618684-how-do-i-sign-up-my-child.md): Parents can sign up their child for a program. - [I already signed up my child. Why might I still see the Sign Up button?](articles/16804643-i-already-signed-up-my-child-why-might-i-still-see-the-sign-up-button.md): A parent continues seeing the Sign Up button if another child in their family is also in a grade that is eligible for… - [Who can add and edit Programs?](articles/12611388-who-can-add-and-edit-programs.md): School Admins and teachers can add new clubs & programs. ## Groups - [Can a user re-apply for a group after I decline the application?](articles/9764822-can-a-user-re-apply-for-a-group-after-i-decline-the-application.md): The system does not limit the number of times a user can apply to a group. If you have a user repeatedly re-applying… - [How do I access a Group's Volunteering draft listing?](articles/10020882-how-do-i-access-a-group-s-volunteering-draft-listing.md): To access the Group's Volunteering listing that you have not published yet, go to Volunteering > Drafts. - [How do I add a group?](articles/9764129-how-do-i-add-a-group.md): Go to Groups page and click the Add Group button. - [How do I add an event to a group?](articles/10020616-how-do-i-add-an-event-to-a-group.md): Go to Group details > Calendar - [How do I add an important date to the Group calendar?](articles/10020840-how-do-i-add-an-important-date-to-the-group-calendar.md): Go to Group Details > Calendar. - [How do I add an online form to a group?](articles/10020607-how-do-i-add-an-online-form-to-a-group.md): Online forms are added to the Group page as a separate step. It is optional to include an online form. - [How do I add members to my group?](articles/11585563-how-do-i-add-members-to-my-group.md): You may need to add members if you already have an active group with existing members and are now switching to School… - [How do I approve an application?](articles/9764802-how-do-i-approve-an-application.md): Applications can be approved for groups that are set to: Private / apply to join. - [How do I create a Volunteer Signup inside a Group?](articles/10020855-how-do-i-create-a-volunteer-signup-inside-a-group.md): Go to Group details > Volunteering. - [How do I create an application for users to apply to join my group?](articles/9764788-how-do-i-create-an-application-for-users-to-apply-to-join-my-group.md): In the Add/Edit Group interface, choose the sign-up rule as Private / Apply to join, and switch on Add questions for… - [How do I delete a group application form?](articles/11273123-how-do-i-delete-a-group-application-form.md): From the group’s three-dot menu, select Edit Group. Toggle off Add questions for applicants. - [How do I find posts from my group?](articles/10160914-how-do-i-find-posts-from-my-group.md): You find your Group Feed's posts inside the group and from the School Feed. - [How do I get the group's QR code?](articles/11634837-how-do-i-get-the-group-s-qr-code.md): A Group Admin can access a group's QR code to promote the group to users who are not yet members. - [How do I join a group?](articles/10101312-how-do-i-join-a-group.md): Go to the Groups page. You will see all the available groups. - [How do I leave a group?](articles/10101460-how-do-i-leave-a-group.md): Go to your group's detail page. - [How do I make a post to my group?](articles/10160935-how-do-i-make-a-post-to-my-group.md): You can make a post directly in the Group's News & Updates page, inside the group. You can also make this post to your… - [What are some effective ways to get members join my group?](articles/9764784-what-are-some-effective-ways-to-get-members-join-my-group.md): Publishing the group without requiring users to fill out an application grants them an immediate access to join… - [What is the difference between a public and a private group?](articles/9764779-what-is-the-difference-between-a-public-and-a-private-group.md): Public groups allow users in the set audience to join instantly, with membership visible by default unless adjusted by… ## Calendar - [Are events included to the school calendar?](articles/9834729-are-events-included-to-the-school-calendar.md): All events added to the Events section are also listed in the School Calendar. - [Can I customize the colors in the school calendar?](articles/16401152-can-i-customize-the-colors-in-the-school-calendar.md): This feature is not available at this time. We are looking into expanding customization options. - [Can I subscribe to the School Calendar?](articles/16498653-can-i-subscribe-to-the-school-calendar.md): Yes, you can subscribe to the school calendar. Subscribing to the calendar adds its events and calendar entries to… - [How do I add an entry to the calendar?](articles/9834787-how-do-i-add-an-entry-to-the-calendar.md): To create an entry, select a Date from the Calendar and click the pod for that day. (To create a multi-day entry, you… - [What is the difference between a calendar entry and an event?](articles/9834737-what-is-the-difference-between-a-calendar-entry-and-an-event.md): A calendar entry is a brief and important note, whereas an event is a detailed invitation to a particular school… ## Events - [How are admins notified about RSVP?](articles/10106270-how-are-admins-notified-about-rsvp.md): Events admins (set in the Add/edit event interface) receive an update on all new and edited RSVP answers as part of… - [How do I access past events?](articles/10022452-how-do-i-access-past-events.md): As a School Admin, go to Events & RSVP. Click the funnel icon button. Using the Filter by Time dropdown, select Past… - [How do I add a comment to the event?](articles/10106309-how-do-i-add-a-comment-to-the-event.md): The commenting feature is below the banner image on the Event detail page. Scroll down the page to locate the Add… - [How do I add an event?](articles/9764839-how-do-i-add-an-event.md): - Go to the School Feed > Add Post interface, and select Event. - [How do I add an online form to the Event page?](articles/9987986-how-do-i-add-an-online-form-to-the-event-page.md): As a School Admin or a teacher who is an Event Admin, you can add an online form to the Event page for parents to… - [How do I add photos to an event?](articles/10106318-how-do-i-add-photos-to-an-event.md): Go to the Event Details page and navigate to the Photos tab on the desktop and the Photos page on mobile. - [How do I add photos to an event?](articles/9987966-how-do-i-add-photos-to-an-event.md): The event has two places where you can add photos. - [How do I add Volunteer Signup to the event page?](articles/10187156-how-do-i-add-volunteer-signup-to-the-event-page.md): As a School Admin or a teacher who created the event, you can integrate the event with volunteer signup. - [How do I announce an event or send a reminder?](articles/14304782-how-do-i-announce-an-event-or-send-a-reminder.md): When you Publish an event, the system creates an event announcement post to the School Feed unless you choose to turn… - [How do I copy an event?](articles/11483889-how-do-i-copy-an-event.md): To create events even faster, you can copy an event. You can copy an upcoming event, past event or an event that's in… - [How do I create an event reminder?](articles/10186424-how-do-i-create-an-event-reminder.md): If the event has already been published, go to the event detail page. Click the three-dot menu and select Edit Event. - [How do I edit my RSVP response?](articles/10106248-how-do-i-edit-my-rsvp-response.md): You will see your RSVP answers on the top right corner of the event detail page. Click on the answer. - [How do I RSVP to an event?](articles/10105281-how-do-i-rsvp-to-an-event.md): Go to the Events & RSVP page. - [How do users know if other users have added new photos to the event?](articles/9988001-how-do-users-know-if-other-users-have-added-new-photos-to-the-event.md): When a user (admin or parent) adds photos to the event, the system automatically creates a comment to the Event Feed. - [My event is in Draft mode. Who can see the event draft?](articles/10022467-my-event-is-in-draft-mode-who-can-see-the-event-draft.md): You don't have to publish your event immediately - you can keep it in draft mode. An event in draft mode is only… - [What are teachers' rights to manage events?](articles/10187048-what-are-teachers-rights-to-manage-events.md): School Admins and teachers can create events. While School Admins can manage all events, teachers can manage the… - [What are the RSVP settings for the event?](articles/10022482-what-are-the-rsvp-settings-for-the-event.md): ![](https://downloads.intercomcdn.com/i/o/tpftg6jc/1223379093/14d2c9abccbfe7eff737bd4d6002/Screenshot+2024-10-21+at+955… ## Conference Scheduling PTC - [After the Parent-Teacher Conference, will the listings be automatically removed from the parent's view?](articles/9964492-after-the-parent-teacher-conference-will-the-listings-be-automatically-removed-from-the-parent-s-view.md): The system automatically removes parent-teacher conferences and all class signups from the parents' view after 7 days. - [Can a parent sign up for more than one-time slot?](articles/9964518-can-a-parent-sign-up-for-more-than-one-time-slot.md): The system prevents double-booking and allows guardians of one household to sign up for one time slot per their child.… - [Can a Teacher or School Admin sign up a parent?](articles/9968430-can-a-teacher-or-school-admin-sign-up-a-parent.md): Yes, absolutely. As a teacher or School Admin of the system, you can sign up a parent for the time slot they want. - [Can I schedule the time for parents to start signing up?](articles/9964484-can-i-schedule-the-time-for-parents-to-start-signing-up.md): You can set the date and time when parents can start signing up. This feature may be helpful if specific conference… - [How can parents find their signup time?](articles/9964496-how-can-parents-find-their-signup-time.md): After a parent signs up, they receive a confirmation email. - [How do I add an online form to the Conference page?](articles/9967228-how-do-i-add-an-online-form-to-the-conference-page.md): Online forms are added to the Conference page as a separate step. It is optional to include an online form. - [How do I cancel all conference signups?](articles/11101648-how-do-i-cancel-all-conference-signups.md): Go to the class signup page and click the three-dot menu. Select Cancel all signups. - [How do I cancel my conference signup?](articles/10109701-how-do-i-cancel-my-conference-signup.md): Go to the class signup page. - [How do I create Parent-Teacher Conference sign-up pages?](articles/9964458-how-do-i-create-parent-teacher-conference-sign-up-pages.md): First, the School Admin creates a school-wide conference listing that sets the date(s) and timeframe for the… - [How do I sign up for a conference?](articles/10109668-how-do-i-sign-up-for-a-conference.md): Click the Conferences link. You will see all the upcoming conferences. - [How does a parent sign up for a conference?](articles/9964565-how-does-a-parent-sign-up-for-a-conference.md): Signing up is easy. Parents can only see the class listings that apply to them. On the class signup page, parents… - [When can parents see the next Parent-Teacher Conference?](articles/9964482-when-can-parents-see-the-next-parent-teacher-conference.md): As a school admin, when you publish the parent-teacher conference, it goes live, and parents can see the listing. ## Volunteering - [How are admins notified about parents signing up?](articles/10106360-how-are-admins-notified-about-parents-signing-up.md): Volunteer Admins receive an update on all new and edited signups as part of their daily email notification. - [How do I add a Volunteer Opportunity?](articles/9989408-how-do-i-add-a-volunteer-opportunity.md): As a School Admin, Teacher role or Parent Admin , go to Volunteering and click the blue button Add Volunteering. - [How do I add an online form to the Volunteering page?](articles/9987989-how-do-i-add-an-online-form-to-the-volunteering-page.md): As a School Admin or a teacher who is a Volunteer Admin, you can add an online form to the Volunteering page for… - [How do I block/remove specific dates from the signup list?](articles/9993128-how-do-i-block-remove-specific-dates-from-the-signup-list.md): A volunteer opportunity may be canceled due to a school closure, a field trip, or a holiday. You can dates and times… - [How do I cancel my signup for a volunteer opportunity?](articles/9994010-how-do-i-cancel-my-signup-for-a-volunteer-opportunity.md): Go to the Volunteer Signup page. - [How do I close the Volunteering feed from comments?](articles/10309948-how-do-i-close-the-volunteering-feed-from-comments.md): Volunteering opportunity has a related communication feed for updates and questions. As a School Admin, you have an… - [How do I see my volunteer times?](articles/11274006-how-do-i-see-my-volunteer-times.md): On the Volunteer Signup page, toggle on the setting My Signups. - [How do I sign up for a volunteer opportunity?](articles/10106346-how-do-i-sign-up-for-a-volunteer-opportunity.md): Go to the Volunteering page and select the opportunity you are interested in. - [How do users know if other users have added new photos to the Volunteer Opportunity?](articles/9988004-how-do-users-know-if-other-users-have-added-new-photos-to-the-volunteer-opportunity.md): When a user (admin or parent) adds photos to the Volunteer Opportunity, the system automatically creates a snippet to… - [How does a parent sign up for a volunteer opportunity?](articles/9993917-how-does-a-parent-sign-up-for-a-volunteer-opportunity.md): Parent takes the following steps: - [What does 'Add Task' do?](articles/9989433-what-does-add-task-do.md): Tasks are itemized duties of the Volunteer Opportunity. A parent signs up for a task within the Volunteer Opportunity. ## Pages - [How do I add and format the content?](articles/12832036-how-do-i-add-and-format-the-content.md): You can type in the text or copy sections over from an existing document. The system uses blocks. - [How do I create a Spanish version of the Page?](articles/15409853-how-do-i-create-a-spanish-version-of-the-page.md): School Signals supports auto-translation of Pages content to Spanish. - [How do I delete a page?](articles/12837199-how-do-i-delete-a-page.md): Go to Pages > Pages Mgmt. - [How do I rearrange the page order?](articles/12841872-how-do-i-rearrange-the-page-order.md): Go to Pages > Pages Mgmt - [How do I share the page URL?](articles/12837133-how-do-i-share-the-page-url.md): When you publish the page, the system prompts you to make a post to the Feed to announce the new page. - [What is the Pages feature?](articles/12831940-what-is-the-pages-feature.md): The Pages is for permanent information you want parents and staff to locate throughout the school year. When you… - [Who can add pages?](articles/12837305-who-can-add-pages.md): - School Admins have full rights to create and edit any Page. ## Directory - [Can I hide my profile from the directory?](articles/10106637-can-i-hide-my-profile-from-the-directory.md): Participating in the School Directory is encouraged, but it is not mandatory. You can opt our from the School Directory. - [Can parents hide their profile from the directory?](articles/9989456-can-parents-hide-their-profile-from-the-directory.md): Participating in the School Directory is encouraged, but it is not mandatory. Parents can exclude their profiles from… ## Online Forms - [Can I change the question type for the form field?](articles/10004379-can-i-change-the-question-type-for-the-form-field.md): You can change the form’s field question type after adding it to the form. Click the Change Question Type icon and… - [Can I make an already published form mandatory?](articles/15170832-can-i-make-an-already-published-form-mandatory.md): Yes. Edit the form settings on the firts page, and enable the Required option, and add a due date. Once updated,… - [Can I stop reminders early?](articles/15170845-can-i-stop-reminders-early.md): All mandatory forms follow the same reminder settings. The best practice is to set a due date and send reminders for a… - [Can I view my online form submissions?](articles/15351822-can-i-view-my-online-form-submissions.md): You can see the submitted online forms in the Online Forms > Submissions area. - [Can parents see which forms are still required?](articles/15170782-can-parents-see-which-forms-are-still-required.md): Yes. Parents can see - [Do parents retain a copy of their submission?](articles/15170876-do-parents-retain-a-copy-of-their-submission.md): Parents can go to Online Forms > Submissions to see all their submissions. The submissions remain available to parents… - [How are families notified on required forms?](articles/15170626-how-are-families-notified-on-required-forms.md): School Feed announcement notification: Upon publishing the form, select the option to announce the form in School… - [How can I see which parents still need to fill out the form?](articles/15170813-how-can-i-see-which-parents-still-need-to-fill-out-the-form.md): Under the form’s Submissions button, you see the following buttons: - [How do I add a link to a Google (or similar) form?](articles/15426690-how-do-i-add-a-link-to-a-google-or-similar-form.md): Go to Online Forms > Forms Mgmt > External Form Links - [How do I create a mandatory form?](articles/15170556-how-do-i-create-a-mandatory-form.md): On the form creation's first page, set if the form is mandatory. - [How do I create a template form?](articles/10223769-how-do-i-create-a-template-form.md): District Admins and School Admins can add template forms. - [How do I create an online form?](articles/10024264-how-do-i-create-an-online-form.md): Online forms are created in a three-step process. - [How do I edit a form field? ](articles/10004440-how-do-i-edit-a-form-field.md): On the Forms Mgmt page, click the Edit link from the individual form's management drop-down. - [How do I find an online form?](articles/10187499-how-do-i-find-an-online-form.md): Navigate the side menu on the desktop or the hamburger menu on mobile, and go to Online Forms. - [How do I publish a draft form?](articles/9995690-how-do-i-publish-a-draft-form.md): Go to Online Forms > Forms Mgmt > Drafts. - [How do I see the form's submissions?](articles/16838298-how-do-i-see-the-form-s-submissions.md): Go to Online Forms > Forms Mgmt. - [How do I set the reminders?](articles/15170631-how-do-i-set-the-reminders.md): Go to Forms Mgmt area. Click the megaphone icon. - [If one of the parents/guardians has filled out a mandatory form, does a notification go to the other parent/guardian?](articles/15170811-if-one-of-the-parents-guardians-has-filled-out-a-mandatory-form-does-a-notification-go-to-the-other-parent-guardian.md): If the form requests a student's name, the requirement to complete the form is considered met upon submission. - [What are form "Templates"?](articles/9994623-what-are-form-templates.md): An online form template aims to speed up the creation of online forms. School Signals provides common online form… - [What are my user rights to the online forms as a teacher?](articles/10220147-what-are-my-user-rights-to-the-online-forms-as-a-teacher.md): Your teacher account allows you to add forms for Events and Volunteer opportunities you manage or create. - [What are the anonymous form setting options?](articles/12549721-what-are-the-anonymous-form-setting-options.md): School Signals offers two privacy settings for form submissions. Fully Anonymous forms never record who submitted… - [What are the system's form field types?](articles/9995991-what-are-the-system-s-form-field-types.md): Use a paragraph to enter descriptive text into the form. This field does not collect any data. - [What does "How many times can users fill the form?" mean?](articles/9995656-what-does-how-many-times-can-users-fill-the-form-mean.md): "No limit" allows the user to submit the form as needed. The number of submissions is not capped. - [What does "Require parent to select a student" mean?](articles/9994982-what-does-require-parent-to-select-a-student-mean.md): The online form a parent fills out may primarily regard student information. When this setting is enabled, the first… - [What does Archiving an online form do? ](articles/11101555-what-does-archiving-an-online-form-do.md): Archiving maintains the form’s submissions while hiding the form from the parent and teacher view. - [What happens if a family has multiple students? Does one submission count for all children?](articles/15170863-what-happens-if-a-family-has-multiple-students-does-one-submission-count-for-all-children.md): If the form requires selecting a student, parents are expected to fill out one form per student. In that case, filling… - [What happens if a form has no due date?](articles/15170821-what-happens-if-a-form-has-no-due-date.md): Setting a due date is recommended. If no due date is set, the form can still be set as mandatory. Parents will see… - [What happens if a form is archived before all parents submit it?](articles/15170869-what-happens-if-a-form-is-archived-before-all-parents-submit-it.md): Once a form is archived, parents can no longer submit it, and reminder notifications stop. - [What happens if a parent submits the form after the due date?](articles/15170841-what-happens-if-a-parent-submits-the-form-after-the-due-date.md): Parents can submit the form after the due date, provided the form has not been manually archived. Once submitted,… - [What happens to the online form after I delete it?](articles/9998978-what-happens-to-the-online-form-after-i-delete-it.md): Upon deleting, if the form has submissions associated with it, it is moved to the Archived folder to safeguard the… - [What is a private unlisted form?](articles/10008922-what-is-a-private-unlisted-form.md): The form's visibility type is set in the last step of the form's creation. - [Will I be notified on new or required online forms?](articles/15350934-will-i-be-notified-on-new-or-required-online-forms.md): When an admin publishes an online form, they can automate an announcement post to the School Feed. You are notified of… ## Documents - [How do I add a new folder?](articles/10015941-how-do-i-add-a-new-folder.md): To add a new folder: - [How do I add a sub-folder?](articles/10015939-how-do-i-add-a-sub-folder.md): You can create sub-folders for preset folders and for your custom folders. - [How do I add documents to my Classroom?](articles/11691261-how-do-i-add-documents-to-my-classroom.md): Read the help article here. - [How do I add documents?](articles/10187809-how-do-i-add-documents.md): - School Admins can add documents to the main Documents area. - [How do I delete a document?](articles/10015950-how-do-i-delete-a-document.md): 1. Go to the Documents Mgmt area. - [How do I find a document?](articles/10187491-how-do-i-find-a-document.md): Navigate the side menu on the desktop or the hamburger menu on mobile, and go to Documents. - [How do I find Classroom documents?](articles/16602506-how-do-i-find-classroom-documents.md): Option 1: Go to your child's Classroom and click the Documents link. - [What are 'recently deleted' documents?](articles/10015947-what-are-recently-deleted-documents.md): To safeguard the document from accidental deletion, the Recently Deleted documents page stores documents that have… - [What are document folders?](articles/10015932-what-are-document-folders.md): The Documents Management system includes default preset folders to make uploading and indexing documents faster. The… - [What is the file size limit for a document?](articles/11405707-what-is-the-file-size-limit-for-a-document.md): When you upload a document to School Signals—such as a PDF, Word file, or similar attachment—the maximum file size… ## Optional Secondary material (competitor comparisons and secondary Help Center categories — skip when a shorter context is enough): - [School Signals vs Remind](site/compared-remind.md): (Comparison) While Remind is well-known for quick, text-based classroom communication, School Signals offers a broader and more… - [School Signals vs ClassDojo](site/compared-classdojo.md): (Comparison) ClassDojo is a for classroom communication, specifically for sharing updates with parents, posting student work… - [School Signals vs Bloomz](site/compared-bloomz.md): (Comparison) Both Bloomz and School Signals offer ways to help schools share news, organize events, and keep families involved, but… - [School Signals vs Apptegy](site/compared-apptegy.md): (Comparison) School Signals and Apptegy support school-to-home communication but serve different needs and priorities. - [School Signals vs BrightArrow](site/compared-brightarrow.md): (Comparison) BrightArrow and School Signals both focus on school communication, but they serve schools in very different ways. - [School Signals vs ParentSquare](site/compared-parentsquare.md): (Comparison) School Signals and ParentSquare share many school communication features such as feed-based news and announcements,… - [School Signals vs Toddle](site/compared-toddle.md): (Comparison) Toddle focuses on school communication from a student and teaching-and-learning perspective. School Signals, on the… - [Check the School Signals system status](articles/15089061-check-the-school-signals-system-status.md): (System Updates & Status) Please visit our Status Page to check current system availability. - [Production Update Log](articles/16020382-production-update-log.md): (System Updates & Status) A look at recently added School Signals features. - [Can I hide a gallery?](articles/10011353-can-i-hide-a-gallery.md): (Photo Galleries) As a School Admin, select Hide gallery from the gallery's three-dot menu. To undo the action, select Show gallery. - [Can parents add photo galleries?](articles/10009529-can-parents-add-photo-galleries.md): (Photo Galleries) School Admins can set if parents are allowed to add photo galleries. - [How do I add a photo gallery?](articles/10101516-how-do-i-add-a-photo-gallery.md): (Photo Galleries) Go to the Photo Galleries page and click Add Photo Gallery. This opens up a user interface modal to add a photo gallery. - [How do I add a photo gallery?](articles/9834789-how-do-i-add-a-photo-gallery.md): (Photo Galleries) Go to the Photo Galleries page and click Add Photo Gallery. This opens up a user interface modal to add a photo gallery. - [How do I delete a photo from a gallery?](articles/10187458-how-do-i-delete-a-photo-from-a-gallery.md): (Photo Galleries) You can delete a photo that you have added to a gallery. - [How do I report a photo?](articles/10048899-how-do-i-report-a-photo.md): (Photo Galleries) Go to the photo's three-dot menu and click Report photo. The three-dot menu is located in the upper right corner of… - [What is the display order for photo galleries?](articles/15861417-what-is-the-display-order-for-photo-galleries.md): (Photo Galleries) Photo Galleries are displayed on the Galleries index page in the following order: - [What photos are included to the gallery page?](articles/9963496-what-photos-are-included-to-the-gallery-page.md): (Photo Galleries) ​Groups can have multiple photo galleries. These galleries are displayed on the Group's page. Additionally, albums… - [Can I add a title to my profile?](articles/12650726-can-i-add-a-title-to-my-profile.md): (My Account Settings) Titles are intended to communicate a formal position in the school. Teachers and Parents with a Parent Admin role can… - [Can I add pictures to my profile?](articles/10187475-can-i-add-pictures-to-my-profile.md): (My Account Settings) You can add a profile photo. Go to My Account > Profile > Profile Photo - [Can I change my login email?](articles/16171712-can-i-change-my-login-email.md): (My Account Settings) - You can change your email yourself in My Account - [How do I deactivate my account?](articles/10254578-how-do-i-deactivate-my-account.md): (My Account Settings) Go to My Account > Profile > Account Info. - [How do I edit my name?](articles/13506341-how-do-i-edit-my-name.md): (My Account Settings) To access your My Account, click your picture icon on the header bar. - [How do I get text messages?](articles/11483524-how-do-i-get-text-messages.md): (My Account Settings) Text message notifications are sent to you because your school admin has classified them of high importance. - [How do I set my language?](articles/11511681-how-do-i-set-my-language.md): (My Account Settings) By default all posts and notifications are provided in English. If English is not your first language, you can change… - [How do I set my profile visibility?](articles/10020529-how-do-i-set-my-profile-visibility.md): (My Account Settings) You can manage how your profile appears to other parents and community members by adjusting your Profile Visibility… - [How to Enable Two-Factor Authentication](articles/10572531-how-to-enable-two-factor-authentication.md): (My Account Settings) 1. Login to School Signals using the desktop. Have your mobile phone ready. - [I'm getting too many notifications.](articles/12814706-i-m-getting-too-many-notifications.md): (My Account Settings) In My Account > Notifications, you can set your email notifications to Daily. You’ll receive one summary email each… - [How do I get the app?](articles/11373583-how-do-i-get-the-app.md): (The App) Download the School Signals app in Google Play Store: